Terms of Service

Last updated: September 28, 2026

Filerra is not a law firm and does not provide legal or tax advice. We provide self-help document filing services at your specific direction. If you need legal advice, please consult a licensed attorney.

These Terms of Service (“Terms”) are a binding agreement between you and Filerra, LLC (“Filerra,” “we,” “us”). They govern your use of our websites and Florida business-filing services (together, the “Services”). By placing an order or using the Services, you agree to these Terms.

1. The Services

Filerra prepares and submits Florida LLC documents — including articles of organization, annual reports, reinstatement applications, amendments, dissolutions, and foreign-LLC registrations — plus optional EIN applications, operating agreements, and S-corporation elections, based on the information and choices you provide. We currently accept Florida filings only. You are responsible for the accuracy of your information. We act as a document-filing service; we do not choose a legal structure for you or provide legal or tax advice.

2. Who you are contracting with

Filerra, LLC is a Florida limited liability company and is the seller of record for every order placed through our websites, including orders that begin on a state-brand site such as FloridaFormed.com. FloridaFormed, LLC is a wholly owned subsidiary of Filerra, LLC and operates as a Florida-specialist entrance to the same services; it is not a separate seller, does not set its own prices, and does not contract with you. Regardless of which site you arrive from, your agreement is with Filerra, LLC, your receipt and card statement will read Filerra, and these Terms govern.

3. Eligibility & order information

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate, current, and complete information and to promptly correct it before filing. Filerra does not currently provide customer accounts or a document vault; order updates and final documents are delivered by email, and the order-status link is a private bearer link that you should not share publicly.

4. Fees, state charges & payment

Our service fees are shown in full before you order. Separately, government agencies charge their own filing fees (“state fees”), which we itemize and pass through to you at cost, without markup — including Florida’s $125 formation fee, its $138.75 annual-report fee, its $400 penalty for annual reports filed after May 1, and its $100 reinstatement fee. State fees are set by the agencies, may change without notice, and are non-refundable once a filing is submitted.

Nothing is charged when you place an order. You then pay by card through Stripe’s secure checkout or, if you choose to, or if Florida’s charge must be confirmed first, by an invoice we email. Payments are processed by Stripe; we never see or store your full card number. We begin work when payment clears. If Florida’s record turns out to differ from the information you gave us (for example, a report that is late, or a different number of owed reports), we contact you before filing and either refund the difference or invoice it for your approval.

5. Registered agents and recurring services

Filerra does not currently act as a registered agent, sell registered-agent service, or sell an ongoing compliance subscription. You must appoint yourself or another eligible person or company with a physical Florida street address and obtain that agent's consent. By submitting agent information, you confirm that the agent has agreed to serve and authorized the filing. Any agreement or fee with an independent agent is between you and that provider.

6. Annual report & reinstatement filings

For an annual-report order, we confirm your company’s record with the state, prepare the report from the information you approve, file it, and forward the state’s confirmation. For a reinstatement order, we prepare the reinstatement application and every delinquent annual report the state’s record shows, and file the package. In both cases the state’s decision and timing are its own: filings are typically processed in a few business days, but we do not control or guarantee the state’s turnaround or approval.

7. Refunds & our accuracy guarantee

Before we submit. Until your filing has been submitted to the state, you may cancel and receive a full refund of everything you paid us, including state fees we have not yet paid.

Accuracy guarantee. If Florida rejects a filing we prepared and submitted, we correct and resubmit it at no additional service charge. If the rejection was caused by our error, we also cover any state fee Florida charges again and, if you ask, refund our service fee for that filing.

After submission. Apart from the guarantee above, state fees paid to Florida cannot be refunded once a filing is submitted, and our service fee is earned once we have submitted the filing. Approval decisions and timing belong to the state. To request a refund, email info@filerra.com with your order number; refunds go back to the original payment method.

8. Your responsibilities

Provide truthful, lawful information and use the Services only for lawful purposes.
Review every document we prepare before it is filed.
Maintain your own copies of important records.
Meet obligations that fall outside the Services you purchased (for example, licenses, permits, or taxes).

9. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Filerra disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that filings will be approved, as approval rests with the government agency, nor that the Services will be uninterrupted or error-free.

10. Limitation of liability

To the fullest extent permitted by law, Filerra and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Services is limited to the amount of Filerra service fees you paid us in the twelve months before the claim arose.

11. Indemnification

You agree to indemnify and hold Filerra harmless from claims, losses, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, or your violation of these Terms or applicable law.

12. Changes & termination

We may modify the Services or these Terms from time to time. If we make material changes, we will provide notice by email or on this page. Continued use after changes take effect means you accept them. You may stop using the Services at any time; we may suspend or terminate access for violations of these Terms.

13. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Florida, unless applicable law requires otherwise.

14. Contact

Questions about these Terms? Email legal@filerra.com.